
Who Pays When the AI Agent Gets It Wrong?
The travel industry has spent the last eighteen months building systems that can book flights, reserve hotels, and manage itineraries without a human in the loop. The infrastructure for autonomous

The travel industry has spent the last eighteen months building systems that can book flights, reserve hotels, and manage itineraries without a human in the loop. The infrastructure for autonomous

On 28 May, at its Advertising Summit in Nice, Amadeus introduced something that looks, on the surface, like a product launch. It is more accurately described as a strategic land

The obituary has been written many times. First it was the internet. Then it was the OTA. Then it was COVID, which was supposed to finish the job. The travel

Royal Jordanian Airlines has activated its NDC content on Travelport+, making its fares, ancillaries, and product information available to travel agencies across all its markets worldwide. The go-live fulfils commitments

The global travel payments industry is having an urgent conversation about agentic commerce. At the Airline and Travel Payments Mega Event in Dublin this month, the central question was how

The AfDB’s $7 billion aviation programme is generating headlines. The distribution implications are generating silence. The African Development Bank’s appointment of Nigeria’s aviation minister, Festus Keyamo, as continental champion for

A public accusation made on a quarterly earnings call has opened the biggest fault line in airline technology in years. For African carriers already navigating modern retailing with constrained resources,

Travelport has announced a strategic collaboration with Cognizant and Anthropic that will deploy Claude across its travel retailing and distribution platforms, in one of the most concrete AI commitments yet

The CEO of Wakanow Nigeria and North Africa on becoming the first OTA in Nigeria to go live with NDC, why West Africa can leapfrog legacy infrastructure, and what international

When Lufthansa introduced a distribution cost surcharge on GDS-booked tickets in September 2015, the reaction from travel agencies and global distribution systems was swift and hostile. But the decision was
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