By Yvonne-Faith Elaigwu, Head, Customer Operations, OnePipe Inc International airlines have spent decades perfecting the customer experience, from online booking and dynamic pricing to loyalty programmes and ancillary services. Yet
On Sabre’s Q1 2026 earnings call, CEO Kurt Ekert described the company’s ambition in the payments space plainly. Sabre, he said, is focused on acting mainly as an orchestration layer
Emirates has officially launched Crypto.com Pay, allowing eligible UAE residents to pay for bookings on emirates.com and the Emirates app using the platform’s digital wallet, with transactions priced and settled
Riyadh Air’s latest product launch is less a loyalty story than an architecture story. RX Pay, unveiled this week, is a suite of Mastercard-branded cards issued through leading Saudi banks
On 9 July, the Bank of Central African States (BEAC) joined the Pan-African Payment and Settlement System (PAPSS), extending the African payment network into the six-country Central African Economic and
South African low-cost carrier LIFT announced in June that it had become the first airline in the country to offer both Apple Pay and Google Pay directly through its website,
A traveler can receive a personalized airfare in less than a second. The airline selling it may still wait weeks to receive the money. For a decade, airline distribution has
Local payment collection has long been one of the least glamorous but most consequential problems in African airline distribution. Airlines that want to sell directly to passengers in Lagos, Nairobi,
Across Africa, the payments infrastructure that underpins most global airline retailing was not built for the markets it is supposed to serve. Card penetration varies sharply by country. Mobile money
When WEX launched its virtual card solution for Thai travel agents at a Mastercard-hosted seminar in Bangkok recently, the announcement looked routine. Thai Airways served as the anchor airline supplier.
